Support

Start here when you need help

If you are unsure whether a dispute is worth fighting, submit the basics and we can help clarify the next step.

What to prepare

A dispute notice, order amount, reason code, tracking status, customer messages, and refund records are usually enough to begin.

When to reach out

The closer the deadline, the more important fast triage becomes. It is best to start soon after receiving the notice.

Contact

Use the contact entry on the homepage and include the materials you already have.